Refund Policy

Last Updated: (see latest date on original ASP.NET page)

Important Notice

We do not offer refunds for subscriptions. This policy exists because we provide a comprehensive free trial period that allows you to fully evaluate our services before subscribing.

1. Trial Period

Before subscribing, all new users are eligible for a 3‑day free trial that provides full access to all premium features.

  • âś” Test all premium rotations and features
  • âś” Evaluate the quality and performance of our services
  • âś” Determine if NebulaAIO meets your needs

2. No Refund Policy

Due to the availability of our free trial period, all subscription payments are final and non‑refundable. By subscribing, you acknowledge that you have evaluated the service during the trial.

3. Subscription Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period; you keep access until then.

4. Special Circumstances

In exceptional cases (for example, technical issues preventing you from using the service), we may consider refund requests on a case‑by‑case basis. Please contact us via the Contact Us page.

5. Chargebacks

If you initiate a chargeback or dispute a payment, your account may be suspended and you may lose access to all services. We reserve the right to dispute chargebacks and provide evidence of service delivery.

6. Payment Processing

All payments are processed securely through Stripe. We do not store your full payment card information.

7. Questions

If you have any questions about this Refund Policy, please contact us via the Contact Us page or our Discord server.